A Commitment to Service

Bertram is committed to working with customers and dealers to ensure that each boat is serviced in a timely fashion and with the level of professionalism that is expected from our customers. Bertram customer service personnel are in constant communication with our dealers and customers to ensure an open line of communication. In fact, our open line of communication policy gives our customers the confidence that, whenever there is an emergency, someone will work to resolve their issues.

Bertram also holds an annual Bertram University, a series of seminars for both our service dealers and sales representatives to learn about new developments and gain further insight from Bertram factory representatives. These courses are designed to provide training on the latest service techniques to dealership service technicians. The seminars directly engage our service experts in real situations for interactive technical, operational, and professional skills development. Bertram University has been so successful that it has been taken on the road to other countries to extend the benefits to other locations.

Our commitment to service also extends to the multiple options available to our customers. In today’s world of interior design, customers are seeking more customization and Bertram gladly delivers on these requests by offering multiple choices of layouts, options, and engine packages to fulfill this level of personalization that our customers are looking for. These selections provide a true alternative to the risks and time frames associated with custom building, while delivering the best production level consistency, guaranteed performance and long term value.

At Bertram we stand behind our product, and we strive to show this in every aspect of our commitment to customer service.

Please click here for service contact information.